Standard shipping will be sent from Southern California. All orders will be processed and shipped within 48 hours. Our orders include discreet shipping and will be shipped in a plain, brown box under "Santa Ana."
Free shipping is offered for orders within the United States (excluding Alaska and Hawaii). Alaska and Hawaii shipping rates will be calculated during checkout.
If you would like to inquire about additional shipping options that do not appear on our checkout page, please email firstname.lastname@example.org and we will contact you shortly.
All sales are final. Terps on Terps does not accept returns or exchanges. Orders may be refunded prior to fulfillment and shipping. However, once the order has been shipped, no refunds will be issued and will not accept returns.
We take pride in the products we off on Terps on Terms. We include quality inspection and superior packaging for every single item we send.
It is required that you report your damaged product within 48 hours from the delivery date. Please email email@example.com PRIOR to returning your product, or we will not accept your shipment. After sending an email, Terps on Terps customer service will contact you shortly.
You may choose to return your damaged item for the same item, store credit or full credit card refund. Please note your preference in your email to Terps on Terps.